Frequently Asked Questions
1. What products does ZENUBi offer? At ZENUBi, we offer a diverse range of products including sophisticated home decor, innovative tech gadgets, stylish accessories, and more. Each item is carefully curated to enhance your lifestyle.
2. How can I contact ZENUBi? You can reach us via email at
info@zenubi.store or by phone at +39 371 356 4908. Our customer service team is ready to assist you with any questions or concerns you may have.
3. Where is ZENUBi located? ZENUBi is located in Brennero, BZ, Italy. We are proud to serve customers both locally and internationally with our curated selection of high-quality products.
4. What payment methods does ZENUBi accept? We accept major credit cards (Visa, MasterCard, American Express) and PayPal for online purchases. All transactions are processed securely to ensure your privacy and protection.
5. Does ZENUBi ship internationally? Yes, ZENUBi ships internationally to many countries. Shipping costs and delivery times may vary depending on your location. Please contact us for specific inquiries regarding international shipping.
6. What is ZENUBi's return policy? We want you to be completely satisfied with your purchase from ZENUBi. If you are not happy with your order for any reason, please contact us within 30 days of receiving your items for assistance with returns or exchanges.
7. How can I stay updated with ZENUBi's latest products and promotions? Follow us on social media [@zenubi] for the latest updates, new product launches, and exclusive promotions. You can also subscribe to our newsletter on our website to receive updates directly to your inbox.
8. Does ZENUBi offer gift wrapping services? Yes, we offer gift wrapping services for selected items. During checkout, you can select the gift wrapping option and include a personalized message for your recipient.
9. Are ZENUBi's products environmentally friendly? At ZENUBi, we are committed to sustainability and offer a selection of eco-friendly products whenever possible. Look for our "Green Choice" label on eligible items that meet our eco-conscious standards.
10. How can I provide feedback about my experience with ZENUBi? We value your feedback! You can leave a review on our website for the products you've purchased, or contact our customer service team directly with your comments or suggestions. Your input helps us continually improve our products and services.